If you are not 100% satisfied with your purchase,we need to be called directly within 24 hours of delivery of order. We will send a replacement or refund the full purchase price. We can also issue a credit for flowers to be delivered at a later date.

Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery. If you find it necessary to cancel or change delivery dates or addresses for any order please call us directly at 215-288-7931 or 1-800-IDEAL12. We are unable to accept cancellations or change requests via e-mail.

Delivery:
Same day delivery is available for all orders received before 12:00 noon (in recipient's time zone) A delivery fee of $7.99 will be added to each order,for each address.

Recipient's complete correct address and phone number help deliveries arrive in a timely fashion.

We will do our best to accommodate specific delivery times,but we cannot guarantee it.

We do not make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day. Please call us directly for Sunday delivery of funeral arrangements (additional fees may apply)

Delivery of orders to rural route addresses can only be guaranteed with phone number of recipient.

We will be happy to accept your international orders if you call us directly. We are unable to accept international orders over the internet.

Due to limited amounts of holiday keep-sake items,please place holiday orders early to guarantee delivery of your selection.

Sales Tax Information:
Every internet order you place with us will be charged a sales tax of 7%,applied to the total amount of the order. This tax rate is based upon the rate our shop is charged regardless of the origin or destination of your order.

Holiday Hours:
The shop is always closed on Christmas Day, New Year's Day,Memorial Day,Fourth of July and Labor Day. Our shop is also closed the day after Christmas Day,New Year's Day,Valentine's Day,Easter and Mother's Day.